Privacy Policy

This Privacy Policy applies to delicatepottery.com and governs the data practices of Delicate Pottery. It explains what information we gather, how that information is used, the circumstances under which it may be shared, and the measures we take to protect visitor and shopper privacy. By browsing, creating an account, or interacting with content on delicatepottery.com, you acknowledge that you have read and understood this policy and consent to the processing of your information as outlined below. This policy is designed to be transparent for all visitors who explore our curated collection of pottery and home tableware.

Information We Collect

We collect two broad categories of information when you engage with delicatepottery.com: information you actively provide to us and information gathered automatically as you navigate the site. The information you submit voluntarily may include identifiers you enter during account creation, checkout, preference saving, or when you interact with site features. This data helps us recognise returning visitors, preserve saved selections, and support the core shopping experience for Delicate Pottery products.

Automatically collected data includes technical details such as device type, browser specifications, operating system, pages viewed, time spent on product pages, click paths, referring web sources, and general geographic region derived from IP data. We also use cookies and comparable tracking technologies. These tools help us understand which Delicate Pottery collections attract the most interest, test site performance, refine page layout, and deliver a smoother browsing experience. Cookies may remember your viewing preferences so you can quickly return to favourite pottery ranges on future visits. You have the ability to adjust cookie preferences through your browser settings; disabling some cookies may limit certain site functions.

How We Use Collected Information

All collected information is used first and foremost to operate, maintain, and continuously improve delicatepottery.com. We analyse browsing patterns to refine our product presentation, showcase relevant Delicate Pottery lines, adjust page navigation, and develop better shopping journeys for ceramic and tableware lovers. Aggregated, anonymised visitor insights help us identify which glaze styles, shapes and collections resonate most with our audience, guiding future curation for our store.

We use personal data to authenticate accounts, remember your saved favourites, maintain your preferences across sessions, and send site-related updates when you have opted in to receive them. Any communications we send will relate directly to Delicate Pottery, such as alerts for newly released glazes, restock notifications for popular pieces, or updates about collection launches. You may withdraw your consent to receive such communications at any time. We will not use your information for unrelated promotional purposes outside of Delicate Pottery’s own site updates unless separate clear permission is obtained.

We also process data to detect and prevent unauthorised access, fraudulent activity, abuse of site features, and other security risks that could compromise delicatepottery.com or our visitors. This supports our goal of keeping the shopping environment safe and reliable for everyone exploring our pottery range.

Sharing and Disclosure of Personal Information

Delicate Pottery does not sell, rent, or trade your personal information to third parties for independent marketing purposes. We only share information with trusted service providers who perform essential functions to keep delicatepottery.com running. These service partners may include platform infrastructure providers, analytics tools, payment processing services, and security monitoring systems. All such third parties are bound by data protection obligations and are only permitted to use the information we share for the specific tasks they carry out on our behalf. They cannot reuse or redistribute your data for their own separate purposes.

We may release stored information when we are legally required to do so, such as responding to valid legal requests, court orders, regulatory requirements, or to defend the legal rights, property, and safety of Delicate Pottery, site visitors, and the public. In the event of a business transition such as acquisition, merger, or restructuring, user information held by Delicate Pottery may transfer as part of the business assets, subject to the same privacy commitments laid out in this policy.

Data Security

We apply appropriate technical and organisational safeguards intended to reduce the risk of unauthorised access, alteration, disclosure, or loss of personal information submitted to delicatepottery.com. These safeguards include encrypted data transmission, secure server environments, routine security reviews, and limited internal access to personal data. Only authorised personnel who need the information to support site operations can access personal records.

No online data transmission or digital storage system can be guaranteed completely secure. While we work diligently to protect your information, we cannot promise absolute security against every possible threat. You also play a role in protecting your account details by keeping login credentials confidential and avoiding shared access to your account on delicatepottery.com.

Data Retention

We retain personal information only for as long as it serves the purpose for which it was originally collected. Account data will remain stored while your account stays active. Once data is no longer needed to deliver site functionality, resolve security concerns, meet legal requirements, or uphold our records, we take steps to delete or anonymise it. Anonymised aggregate browsing statistics that cannot be linked back to any individual visitor may be kept for longer periods to help us analyse long-term site trends and improve our Delicate Pottery offering.

Your Rights

Depending on the privacy regulations applicable to your location, you may hold rights relating to your personal data, including the right to access the information we hold about you, request correction of inaccurate data, request erasure of your records, restrict certain processing activities, and withdraw consent you previously provided. You may also have the right to receive your data in a portable format or object to certain types of data processing. If you wish to exercise these rights, you may submit your request through available features on delicatepottery.com where such tools are provided.

Children’s Privacy

delicatepottery.com is intended for general adult audiences. We do not knowingly collect personal information from children under the age defined by applicable local data protection laws. If we learn that personal data belonging to a child has been submitted to our site without proper parental consent, we will take action to remove that information from our systems.

Links to External Websites

delicatepottery.com may contain links to other websites that are not operated by Delicate Pottery. This Privacy Policy does not extend to those external destinations. We encourage you to review the separate privacy statements of any third-party sites you visit after leaving our platform, as their data handling practices may differ.

Changes to This Privacy Policy

Delicate Pottery reserves the right to revise this Privacy Policy periodically to reflect updates in our site operations, legal obligations, or data handling practices. When revisions are made, we will update the effective date shown at the top of this page and publish the revised version on delicatepottery.com. Continued use of the website after updates go into effect means you accept the revised policy terms. We recommend reviewing this page occasionally to stay informed about how we protect your privacy while you discover our pottery collections.