Terms of Service

These Terms of Service apply to your access and use of delicatepottery.com, operated by Delicate Pottery. By browsing, creating an account, placing an order, or otherwise engaging with content and features available on this website, you confirm your acceptance of these terms, alongside our Privacy Policy and any additional rules shown on individual product pages. If you do not agree to be bound by these terms, you may not use delicatepottery.com. All references to “we”, “us” and “our” throughout this document refer to Delicate Pottery, while “you” and “your” refer to every visitor, registered user and customer of the site.

Website Use and User Responsibilities

delicatepottery.com is made available for your personal, non-commercial use, unless you have received separate written permission from Delicate Pottery to use our platform for business or resale purposes. You agree that you will not use the website in any way that could disrupt, damage, overload, or compromise the security and functionality of the site. You may not attempt unauthorised access to restricted areas, user accounts, server systems, or any underlying technical infrastructure connected to delicatepottery.com. Automated scraping, bot activity, data harvesting, or mass copying of product images, descriptions and content without our prior approval is strictly prohibited.

When you choose to register for an account on delicatepottery.com, you are responsible for ensuring all information you submit is accurate and current. You must keep your login credentials secure and confidential. Any activity carried out under your account will be treated as authorised by you. You agree to notify us immediately if you become aware of unauthorised use of your account. Delicate Pottery reserves the right to suspend or terminate user accounts at our discretion, including cases where accounts are used to violate these terms, place fraudulent orders, or repeatedly misuse site features.

Product Information and Accuracy

We work carefully to present honest, clear descriptions, photographs and specifications for all Delicate Pottery collections featured on delicatepottery.com. Our pottery pieces feature reactive glazes and handmade characteristics, and we clearly note that subtle variations in colour, speckling, texture and finish between identical designs are natural features, not defects. Images on the site are for reference only. Screen display settings, lighting and viewing devices may cause slight differences in how glaze tones appear online compared with the physical item you receive.

We take reasonable steps to keep product details and pricing up to date, but we do not guarantee that every piece of information on the site will always be entirely free of typographical or technical error. Delicate Pottery retains the right to adjust product details, collection ranges and pricing at any time, without prior notice. We may remove items, discontinue glaze lines or mark designs as limited release based on stock and production cycles. The listing of any product on delicatepottery.com does not constitute a guaranteed availability commitment.

Intellectual Property

All content published across delicatepottery.com remains the intellectual property of Delicate Pottery. This includes product photographs, written descriptions, page layout, graphic designs, logos, branding, collection names and all original text on our policy and informational pages. You may not copy, reproduce, distribute, modify, republish or commercially exploit any of this content without our explicit written consent. You are permitted to view, save and print content solely for your own personal shopping reference.

You may not use our brand name, Delicate Pottery, or the domain delicatepottery.com in connection with third-party websites, advertisements, market listings or promotional materials without permission. Any trademarks featured on the site may not be used in a way that causes confusion, misrepresents affiliation or implies endorsement from Delicate Pottery.

Payment and Order Acceptance

When you submit an order through delicatepottery.com, your submission represents an offer to purchase the selected pottery items. We reserve the right to accept or decline any order for any lawful reason. An order is only formally accepted once the transaction is processed and confirmed within our system. We may cancel or reject orders in circumstances that include suspected fraudulent activity, pricing errors, discontinued products, or where we identify violations of these Terms of Service.

You agree that all payment details you provide are valid and belong to you, and you authorise us to complete the transaction for the total amount shown at checkout. We work with trusted payment service providers to process payments securely, and all payment handling follows the standards outlined within our Privacy Policy. Delicate Pottery is not responsible for any fees, charges or restrictions applied by your own payment issuer or card provider.

Disclaimers and Limitation of Liability

delicatepottery.com and all Delicate Pottery products are offered on an “as available” basis. We do not provide warranties beyond those required by applicable consumer law. We make no promise that the website will operate without interruption, be error-free, or that our servers will remain accessible at all times. Temporary outages, scheduled maintenance or technical faults may occasionally affect site access.

Delicate Pottery shall not be liable for any indirect, incidental, consequential or special losses arising from your use of the website or your purchase of our pottery goods. This includes, but is not limited to, lost enjoyment, lost savings, or disruption to personal plans. This limitation of liability applies to the fullest extent permitted by local law. Nothing within these terms is intended to exclude liability for harm that cannot be lawfully excluded.

Our stoneware is designed for normal domestic use in line with the care guidance published on each product page. We are not liable for damage caused by misuse, improper cleaning, thermal shock, accidental impact, or use of the pottery outside of its intended purpose. It is your responsibility to follow care instructions and confirm whether individual pieces are suitable for microwave, oven or dishwasher use before use.

External Links

delicatepottery.com may contain links to third-party websites that are not owned or controlled by Delicate Pottery. We do not review, endorse, or take responsibility for the content, privacy practices or terms of any external sites you visit after leaving our domain. Accessing those third-party pages is at your own risk, and we encourage you to read their separate terms and privacy notices.

Modification of Terms

Delicate Pottery may revise these Terms of Service at any time. When changes are made, we will update the effective date at the top of this page and publish the revised version on delicatepottery.com. Your continued use of the website after updates are posted will be treated as acceptance of the revised terms. We recommend visiting this page periodically to stay familiar with our current rules.

Governing Law

These Terms of Service are governed by the laws applicable to the location where Delicate Pottery operates, without regard to conflict-of-law rules. Any dispute arising from your use of delicatepottery.com or from transactions for Delicate Pottery goods will be subject to the relevant legal framework in that jurisdiction.